This document outlines the protocols governing financial transactions and related data privacy practices on this website, operated by SG GARDEN PTE. LTD. (brand name: greengantry).
- Corporate Identity & Billing Representation
In compliance with international financial transparency mandates, all merchant services on this website are integrated directly under our registered corporate identity in Singapore.
Corporate Entity: SG GARDEN PTE. LTD.
Company Registration Number (UEN): 202005523C
Registered Address: 61 Ubi Road 1, #03-16, Oxley Bizhub, Singapore 408727
Important Billing Notice: To ensure clarity during financial reconciliation, please note that all transactions completed on this platform will appear on your bank statement or card ledger under the official billing descriptor: SG GARDEN PTE. LTD. - Independent Payment Processing Framework
To facilitate a structured checkout sequence, we utilize Stripe as our designated independent third-party payment processing service provider.
Transactional Processing: When finalizing a purchase of our multi-tier structures, your credentials are submitted directly through the encrypted transactional interface managed by Stripe. Customers are not required to hold or log into a separate Stripe account to complete their transaction.
Risk Management and Monitoring: In its capacity as our payment infrastructure processor, Stripe conducts standard operational risk assessments and regularly monitors transactional activity for anomalous or irregular patterns to preserve standard commercial compliance.
Operational Dispatches: Following the formal confirmation of a successful transaction settlement by our processing system, the scheduling of product dispatch will proceed in standard accordance with the timelines defined within our separate Shipping Policy. - Accepted Payment Modalities
We support a versatile range of payment methods to accommodate our European clientele. Transactions can be settled using the following verified modalities:
Credit & Debit Cards: Visa, Mastercard, and American Express.
Mobile & Digital Wallets: Apple Pay, Google Pay, and recognized electronic wallet services configured within the checkout interface. - Data Privacy, Governance & Cookie Consent
In strict alignment with the statutory mandates of the Singapore Personal Data Protection Act (PDPA) and the General Data Protection Regulation (GDPR) for constituents within the European Union, we maintain rigorous data governance frameworks.
Payment Credential Isolation: SG GARDEN PTE. LTD. does not intercept, store, or possess access to your full credit card digits or sensitive card verification codes (CVC/CVV). All data is processed externally by Stripe under Payment Card Industry Data Security Standard (PCI-DSS) compliance frameworks.
Regulatory Cookie Compliance: To respect individual privacy choices, this website operates a standard Cookie Consent Banner. Non-essential tracking cookies or analytical data aggregates are structurally restricted and will only be deployed following an explicit “Accept” action by the user upon interacting with our banner. - Customer Correspondence & Operational Support
Should you have any enquiries regarding your billing entry, payment confirmation, or related data handling practices, please coordinate with our corporate office.
Official Contact Email: indoor@greengantry.com
Official Telephone Support: +65 62238804
Our administration reviews all formal inquiries sequentially. We endeavour to respond to all valid email communications within a 24 to 48-hour timeframe from the point of receipt during regular business operations.
